Steam Center Blog

https://www.irctc.co.in L ast year this author in public interest had written a note (here) with a few suggestions for improvements in Indian Railways. Links to that note were sent to concerned including the railway minister Shri Piyush Goyal ji. One of the suggestions was for improving the user interface of the IRCTC website where passengers book tickets online. It was a rather untidy and crowded interface although its workings were efficient. To the delight of this author and hundreds of thousands of users everywhere, this interface has now been improved. It has been updated to the best global standards that prevail in our world. The Dynamic Railway Minister Piyush Goyal deserves many compliments for this. There were two other suggestions in the note mentioned, that have not been addressed yet. It is hoped that the Railway Minister can inspire his ministry to make improvements here too. These are mentioned next, Waiting list System: The railway ministe...

A n earlier note in this blog had some suggestions for the Indian Railways and one of them has already been implemented soon after the dynamic new Railway Minister of India, the Right Honorable Piyush Goyal took charge. Thanks have been recorded to him at the end of the note as an update. This note is on a different matter that also needs urgent attention of the Honorable Minister to save Indians from physical damage and huge hurt they undergo daily because of one of their practices. It is best understood from my personal experience two days ago, recorded next. I needed to make a trip from Delhi to Jaipur on the evening of the 23 rd of this month.   Looking up the new improved website of Indian Railways I found that there was a vacant lower berth in sleeper class of train number 14659 from Delhi to Jaisalmer. I chose the boarding destination as Delhi Cantonment since the station was closer to where I was staying. The train had a scheduled two minute stop here and my ...

    W hile India is well known for its hospitality, relaxed and gentle people on the positive side; on the negative side it is also known for chaos, disorder and crowding. It is therefore not surprising that similar values have entered one of the largest railway networks of the world, the Indian Railways. While the new Dynamic Prime Minister of India Shri Narendra Modi and the dynamic Rail Minister Shri Suresh Prabhu have done a lot to improve the situation, a lot still remains to be done. Here are four brief suggestions that are easy to implement and would improve the service quality manifold, increase earnings and save costs for the railways 1 Forum for Suggestions A new web portal is needed linked through the IRCTC web site on - Forum for Your Suggestions. The best of services in our world have improved through suggestions of users and there is no reason why the Railways should not do so similarly. It can be Facebook style, where a registered user c...