https://www.irctc.co.in L ast year this author in public interest had written a note (here) with a few suggestions for improvements in Indian Railways. Links to that note were sent to concerned including the railway minister Shri Piyush Goyal ji. One of the suggestions was for improving the user interface of the IRCTC website where passengers book tickets online. It was a rather untidy and crowded interface although its workings were efficient. To the delight of this author and hundreds of thousands of users everywhere, this interface has now been improved. It has been updated to the best global standards that prevail in our world. The Dynamic Railway Minister Piyush Goyal deserves many compliments for this. There were two other suggestions in the note mentioned, that have not been addressed yet. It is hoped that the Railway Minister can inspire his ministry to make improvements here too. These are mentioned next, Waiting list System: The railway ministe...
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